FAQs
Welcome to Our FAQ Page!
Frequently Asked Questions (FAQs)
We’ve compiled answers to some of the most commonly asked questions by our customers. If you don’t find what you're looking for, feel free to reach out to our support team.
How do I choose the right size for my child?
We recommend checking our Size Guide to ensure the perfect fit. If you’re unsure, feel free to contact us for assistance.
Can I customize the dress with my child’s name or initials?
Yes, some of our dresses can be personalized with embroidery, such as your child’s name or initials. Please check the product details for customization options.
How long does it take to receive my order?
Each dress is custom-made and takes 5-10 business days to prepare. Once shipped, it will arrive within 2-3 business days via express shipping.
Do you accept returns or exchanges?
Since every dress is custom-made specifically for you, we do not accept returns or exchanges. However, if there’s an issue with your order, please contact us, and we will do our best to help.
What materials are used in your dresses?
We use only high-quality, soft, and comfortable fabrics that are safe for children’s sensitive skin.
Do you offer custom designs?
Yes, we accept custom design requests! Please contact us with your idea, and we’ll do our best to bring it to life.
How do I care for my dress?
For the best results, we recommend hand-washing or using a gentle machine wash cycle. Please avoid harsh detergents to maintain the quality of the fabric.
